At Lepersonebd.com, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with a product, you may return it within 7 days under the following conditions:
Eligibility for Returns:
- The product must be unused and in the same condition that you received it.
- It must also be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
Return Process:
- Initiate a Return: Contact our customer service at info@lepersonebd.com to initiate the return process.
- Return Authorization: Once your return request is approved, you will receive a return authorization and instructions on how to return the product.
- Shipping: You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Product Not Matched with Website Image Policy:
If the product you receive does not match the description or image on our website, you are eligible for a full refund or replacement. Please contact our customer service team within 7 days of receiving the product to report the issue.
Non-Returnable Items:
Certain items are exempt from being returned, such as perishable goods, gift cards, and downloadable software products.
Contact Us:
For more information about our refund and returns policy, please contact us at hey@lepersonebd.com.